TSO FAQs

FAQs

Here are some frequently asked questions about Tulsa Symphony concerts, intended to help
make your visit fun, memorable, and stress-free.

If you don’t see the answer to your question here, feel free to contact the TSO Box Office at
918-584-3645 x201.

Do you offer group discounts?
Yes, groups of ten or more receive discounted
tickets (some restrictions apply) and personal
assistance with your purchase and ticket
distribution. To purchase group tickets, please
contact TSO Box Office 918-584-3645 x201 or visit
tulsasymphony.org

Can I buy a gift certificate to the Tulsa Symphony?
Yes! Gift certificates make great gifts and may
be purchased in any amount and we will even
include a special message to the recipient. click
here to purchase a gift certificate or call the Box
Office at 918-584-3645 x 201 or visit
tulsasymphony.org

What should I wear to a Tulsa Symphony concert?
Contrary to what many people think, formal attire
like tuxedos and evening gowns are not required.
They aren’t even the norm! Some concert-goers
wear business or cocktail attire, but you’ll see
everything from jeans and t-shirts to suits and ties.
First and foremost, be comfortable. We want you to
enjoy the music your way.

How long is a typical concert?
Program length varies, but a typical performance
lasts about two hours, including one 20 minute
intermission.

What if I’ve lost my tickets?
If you have lost or misplaced your tickets to a
concert, please contact the Box Office. The Patron
Services Team will reprint your tickets and hold
them at will call to be picked up prior to the concert.

What if I’m unable to attend my performance?
Subscribers may exchange tickets free of charge —
one of the many subscriber benefits! Single-ticket
holders may exchange for an additional fee. You
may exchange tickets in person or by phone for
another performance within the same season. There
is an additional cost if seating upgrades apply, and
all exchange requests are subject to availability.
You may also donate your tickets back to the Tulsa
Symphony and receive a donation receipt.

What if I am late?
For the comfort and enjoyment of our musicians
and patrons, late seating is at the discretion of the
House Manager and takes place during pauses in
the program. The ushers will let you know when
you may enter the hall. They may seat you in an
area other than your ticketed seat so as to not
disturb other patrons, and you may take your
ticketed seat during intermission.

When should I clap?
During the performance, there is a short, silent
pause between each movement of a piece. You
can determine how many movements there are
in a piece, and how many silent pauses there will
be, by looking at your program — the movements
in each piece will be listed there. Applause is
usually reserved for the end of the final movement
of the piece, after the conductor has signaled
the end of the final note with his or her baton or
hand. Holding applause between movements
is considered respectful of the performers’
concentration and mindful of musical continuity.
However, there are times the performance is just so
good, spontaneous applause breaks out between
movements.